Shipping Information
| DESTINATION | TIME | COST |
| Worldwide | 5-10 Business Days | Free |
1. Worldwide Shipping:
We offer free worldwide shipping, and all applicable duties and taxes are included in the price of your purchase.
2. Shipping Destinations:
You can check the countries we deliver to by selecting your country from our website's language menu. If your country is not listed, we currently do not ship there.
3. Delivery Time:
Delivery typically takes approximately 5-10 business days, excluding weekends.
4. Order Processing:
Orders are processed on the same or next day. You will receive a tracking number via email once your order is dispatched.
5. Delivery Delays:
Contact customer service if your order is delayed.
6. Changing Delivery Address:
Once your order has been processed and dispatched, the delivery address cannot be changed, and the order cannot be canceled.
7. Shipping Service:
We partner with a range of local logistics companies to handle the delivery once your order arrives in your country, ensuring efficient service no matter the location.
8. Customer Support:
If you have any questions or need assistance, please contact us through our website’s "Contact Us" page.
Important Information for Customers in Brazil and Turkey:
- Brazil: Customers in Brazil should be aware that additional customs duties or taxes may still be required upon delivery, as per local regulations. Please note that for shipments to Brazil, we require the customer's CPF/CNPJ tax code.
- Turkey: For our Turkish customers, we require an ID number "T.C. Kimlik Numarası" for customs purposes, as orders are shipped to Turkey from outside the country. After placing an order with us, please send this information separately via email to sales@alfa-jewelry.com.
